Pichapal | Professional Photography & Printing

PichaPal (“we”, “us”, “our”) is committed to protecting your privacy and complying with the Kenya Data Protection Act, 2019. This policy explains how we handle your personal data when you use our photography and printing ecosystem.

1. Data We Collect

To provide a seamless experience, we collect the following personal data:

Account Info

Name, email address, and phone number for authentication.

Visual Content

Uploaded photographs and images containing identifiable individuals.

Financial Data

Transaction records processed via secure third-party providers.

Technical Data

IP addresses, device information, and essential cookies.

2. Purpose & Legal Basis

We process your data under the following legal frameworks:

User Consent: Obtained during registration and album access.
Legitimate Interests: To operate and secure our photography marketplace.
Contractual Necessity: To deliver the physical prints you order.

3. Data Subject Rights

Under the Kenya Data Protection Act, you possess specific rights regarding your information:

Right to Access	Right to Deletion
Right to Correction	Right to Object

Requests may be submitted to support@pichapal.co.ke. We aim to address all requests within statutory timelines.

4. Security & Retention

Account data is retained for as long as your account remains active. We implement encryption, system monitoring, and strict access controls to prevent data breaches.

In the event of a breach, we will notify affected users and the Office of the Data Protection Commissioner (ODPC) as required by law.

Still have questions?

Legal Center

Privacy Policy